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Account activated online but mobile devices still says call customer service for activation
I bought FreedomPop From Talk/Text/Data SIM Kit with Free Basic Plan from Bestbuy. Activated online and selected phone number successfully. Online activation screen says Congratulations, and You've successfully selected a phone number for your FreedomPop device. I followed all the other steps to set APN, and installed FreedomPop app. However, the mobile device still says "Activation Step Required, contact customer service to activate". Customer service sent me back to online support. What could I try next?