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Where is my device

Silvia_AparicioSilvia_Aparicio FreedomPop Newbie Posts: 2
I placed my order 20 days ago and my device hasnt shipped yet.

Answers

  • María_MMaría_M FP Flyer Posts: 3,555 admin

    I placed my order 20 days ago and my device hasnt shipped yet.


    Hello Silvia_Aparicio! Thank you for reaching out FreedomPop. We sincerely apologize that your hotspot has yet to be shipped as of today. We are currently experiencing an unexpected backorder with the type of hotspot you ordered due to very high demand. We are working diligently to get your order shipped out as quickly as possible. Your order will be shipped out shortly. You will be emailed FedEx tracking information when your order has been shipped so you can track your package. We appreciate your patience and understanding!
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