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Cancelling my porting request

vineethrpvineethrp FreedomPop Newbie Posts: 4
edited November 1 in Getting Started #1
I have a porting request which failed and would like to cancel the request and get a refund of 9.99 for the porting. How can I do that?
Post edited by vineethrp on

Answers

  • María_MMaría_M FP Flyer Posts: 3,555 admin
    vineethrp said:

    I have a porting request which failed and would like to cancel the request and get a refund of 9.99 for the porting. How can I do that?

    Hello vineethrp! Thank you for reaching out FreedomPop. We can confirm that the port in request failed due to incorrect information. Not to worry, since the request failed there is no need to cancel it and we have refunded the porting fee, you should be able to see these funds back to your account within 3-7 business days depending on your financial institution.
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