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Email App - Pictures

flayer6flayer6 FreedomPop Newbie Posts: 5
No matter how many times I choose always Show Pictures or Always show pictures from this sender, the setting never sticks. I have to do this over and over again from the same or different sender and even the same email. How can I make sure the settings stay as I choose them to be?

Comments

  • María_MMaría_M FP Flyer Posts: 3,555 admin
    edited November 2018 #2
    flayer6 said:

    No matter how many times I choose always Show Pictures or Always show pictures from this sender, the setting never sticks. I have to do this over and over again from the same or different sender and even the same email. How can I make sure the settings stay as I choose them to be?

    Hello flayer6! Thank you for reaching out FreedomPop. Can you please clarify if you are referring to the FreedomPop Text and Messaging app or a different app?
  • flayer6flayer6 FreedomPop Newbie Posts: 5
    The phone's native email app
  • AlejandraGAlejandraG FreedomPop Newbie Posts: 4,779 admin
    edited November 2018 #4
    flayer6 said:

    The phone's native email app

    We would recommend using another app, like Gmail. You can find the steps to install it using the device's manual at this link, starting in page 78 https://www.boostmobile.com/shop/phones/user_guides/userguide_conquest_english.pdf
  • flayer6flayer6 FreedomPop Newbie Posts: 5
    I'd prefer to use the native app and get that working. Please provide assistance with that request.
  • AlejandraGAlejandraG FreedomPop Newbie Posts: 4,779 admin
    flayer6 said:

    I'd prefer to use the native app and get that working. Please provide assistance with that request.

    We are afraid there is no step we can provide you with, to fix this using the app you have. Freedompop is not the manufacturer and we have looked this up but we were unable to find any troubleshooting to get it working, which is why we recommend to use another app instead, as an alternative.
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