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Activate fee how many ?

Chris LoveChris Love FreedomPop Newbie Posts: 4
I already put $15 for pop-up setting for just account active whatever call and now pay again $20 again ? Can't use mobile data coz $20 need help .thanks.

Comments

  • AlejandraGAlejandraG FreedomPop Newbie Posts: 3,727 admin

    I already put $15 for pop-up setting for just account active whatever call and now pay again $20 again ? Can't use mobile data coz $20 need help .thanks.

    Let us check on this Chris. Can you please confirm the MEID number if you have a FP device or the full ICCID number if you have a sim line?
  • Chris LoveChris Love FreedomPop Newbie Posts: 4
    ICCID: 89011704278157111719. Thanks
  • AlejandraGAlejandraG FreedomPop Newbie Posts: 3,727 admin

    ICCID: 89011704278157111719. Thanks

    Thanks! there was a 1.68 MB overage that was keeping the amount suspended but we transferred it over to this cycle and reactivated the account. Please let us know if we can help with something else!
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