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Is it known the app crashes while data signal is down?

MCJMCJ Posts: 26FreedomPop Newbie
Whenever I am out of cell signal coverage either roaming or X bars no service, the Messaging app continuously crashes out every few minutes without fail. Is this a known issue when it cant communicate with the server?
SM g900P, android 5.0

Comments

  • AlejandraGAlejandraG Posts: 5,698FreedomPop Newbie admin
    MCJ said:

    Whenever I am out of cell signal coverage either roaming or X bars no service, the Messaging app continuously crashes out every few minutes without fail. Is this a known issue when it cant communicate with the server?
    SM g900P, android 5.0

    As a VOIP service, we relay in a data connection, from data itself or from wifi, for our app to operate correctly.
  • MCJMCJ Posts: 26FreedomPop Newbie
    That's nice to know, but it doesn't explain why the app continuously crashes (in the background) when it isnt getting responses back from its server. It only does this when connections are enabled, but are down. It does not crash when airplane mode is on.
  • AlejandraGAlejandraG Posts: 5,698FreedomPop Newbie admin
    MCJ said:

    That's nice to know, but it doesn't explain why the app continuously crashes (in the background) when it isnt getting responses back from its server. It only does this when connections are enabled, but are down. It does not crash when airplane mode is on.

    As simple as needing to have a connection, by data or wifi, can cause it to crash because it only uses data and not cellular connection.
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