**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
Account Not Active unforeseen technical issue
My phone says "Account not active, Service is inactive due to an unforeseen technical issue. Please contact customer support." So I tried to contact customer support but I get a message "Attention: Your ticket could not be created because this account is not subscribed to the FreedomPop Premium VIP Service. Please visit our free support tools below or upgrade to the FreedomPop Premium VIP Service." I tried to log into my account and I just get the link to contact customer service. It's a terrible loop like the movie Groundhog day that I cant get out of. I rebooted my phone, I synced the account, I dialed the ##873283# and it does its thing but still the account is disabled. I have had the account for about 2 years without this problem before. What can I do to fix this?