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Need help to Cancel Global SIM

DAAselDAAsel Posts: 2FreedomPop Newbie
Hi,

I have cancel account failure for number ending 0917. My plan Plan Global SIM Kit - Voice/Text/Data Bundle.

I already tried every suggested solution:
1) using an incognito tab
2) Tried clear cookies and cache
3) Tried on Firefox and Chrome
4) Tried to cancel calling automated number (800) 663-1791

Can someone from Freedompop support please help?

Thank you!

Answers

  • DAAsel said:

    Hi,

    I have cancel account failure for number ending 0917. My plan Plan Global SIM Kit - Voice/Text/Data Bundle.

    I already tried every suggested solution:
    1) using an incognito tab
    2) Tried clear cookies and cache
    3) Tried on Firefox and Chrome
    4) Tried to cancel calling automated number (800) 663-1791

    Can someone from Freedompop support please help?

    Thank you!

    Hi!

    Our team is glad to assist you.

    We are sorry to know you are experiencing issues canceling your account.

    After verifying your account, we found the account status is already canceled.

    If you have further questions do not hesitate to contact us.

    Take care!
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