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My phone can't be activated with correct email address

zhangpeng55zhangpeng55 Posts: 2FreedomPop Newbie
My phone number is 918216 0065

When I just to use the phone, it asks to input the email address.

I input the correct address: [email protected] The email is not accepted and asks me to call the help desk phone

Answers

  • My phone number is 918216 0065

    When I just to use the phone, it asks to input the email address.

    I input the correct address: [email protected] The email is not accepted and asks me to call the help desk phone

    HI!

    Our team is glad to assist you.

    After reviewing your account, we found that the account was canceled due to a lack of use in the past 3 months. Are you looking to reactivate your device?.
  • isejujuisejuju Posts: 1Unconfirmed, FreedomPop Newbie
    Thank you, I haver try all my email account but it is not assepted ,what do I need to do
  • [Deleted User][Deleted User] Posts: 0 admin
    isejuju said:

    Thank you, I haver try all my email account but it is not assepted ,what do I need to do

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line in question and the email address attached to it so we can take a closer look at it.

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