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I need to cancel my account and remove any future charges from FreedomPop

tphatstrat@aol.com[email protected] Posts: 21FreedomPop Newbie
Hello,

My email is [email protected] and I want to cancel my account. I wanted to downgrade my service to the free service but I am still being charged $9.14 a month. I need to cancel my account and remove those charges.
Thank you very much,
William Torrealba
[email protected]

Best Answer

  • [Deleted User][Deleted User] Posts: 0
    #2 Accepted Answer

    Hello,

    My email is [email protected] and I want to cancel my account. I wanted to downgrade my service to the free service but I am still being charged $9.14 a month. I need to cancel my account and remove those charges.
    Thank you very much,
    William Torrealba
    [email protected]

    Hello,

    Upon reviewing your account, we've noticed that you used to have the Global Plus 300 ($4.99) activated, plus the FreedomPop Administrative Fee and Regulatory & Recovery Fees ($4.15), this gave us a total amount of $9.14

    We can confirm the line was already canceled, however, the charges cannot be refunded as they are valid.
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