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Very old hotspot account - can't cancel

msandfordmsandford FreedomPop Newbie Posts: 2
I'm trying to cancel my very old hotspot account. I'm charged a monthly fee of $0.99 and I've moved to an area with no cell service, so it's not useful to me. When I log in to my.freedompop.com I see shipping confirmation from ages ago, but no other links, etc.

Answers

  • AntonioCAntonioC Posts: 110 admin
    msandford said:

    I'm trying to cancel my very old hotspot account. I'm charged a monthly fee of $0.99 and I've moved to an area with no cell service, so it's not useful to me. When I log in to my.freedompop.com I see shipping confirmation from ages ago, but no other links, etc.

    Hello msandford,

    It's sad to see you go but we respect your decision, this is a confirmation that your account has been canceled. Therefore, no further charges will be applied moving forward.

    Should you need additional information, please, let us know.
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