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Need help changing phones but keep the same number please

richamy333richamy333 FreedomPop Newbie Posts: 4
I bought a new phone from you and it opened a whole other account im trying to use the new phone for my old number. I'm getting errors at every turn, and that I have too many accounts, when I only have 1! Please help!

Answers

  • MarcelaSMarcelaS Posts: 220 admin

    I bought a new phone from you and it opened a whole other account im trying to use the new phone for my old number. I'm getting errors at every turn, and that I have too many accounts, when I only have 1! Please help!

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line in question and email associated with it so we can take a closer look at it.
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