**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

refund credit

xiaodongxiaodong FreedomPop Newbie Posts: 2
I have a credit balance of $15 that will "never" get used
and I would like to get it refunded.
phone no.: 561-4124145

Thanks

Comments

  • AlejandraGAlejandraG FreedomPop Newbie Posts: 4,176 admin
    xiaodong said:

    I have a credit balance of $15 that will "never" get used
    and I would like to get it refunded.
    phone no.: 561-4124145

    Thanks

    Good day. We were able t find the credit active on the Motorola account, however, please be aware that the credit is not refundable, whether or not the account is active.
    If you want to keep it as a free account the credit has to remain on there.
  • xiaodongxiaodong FreedomPop Newbie Posts: 2
    Can I have my top-up credit refunded if I close my account? It charged my CC on 2/28/2017. If it cannot be refunded I would like to transfer it to another account. This account has a Global SIM Kit.
Sign In or Register to comment.