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I have annual 1G plan, but this month it didn't reset

FrogyFrogy Posts: 3FreedomPop Newbie
Last month I ran out of data. I don't have auto-top-off. It's been 3 days since my new month period started, the website says I haven't used any data this period, but it still shows the notice about me having used all my data, and my phone still doesn't have any data. Could someone help? I cannot even submit a ticket. it asked me to upgrade to premium VIP in order to get support.

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