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Device Swap/Sim Card swap

mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
Completed my BYOD on my new phone and now want to switch my account from the original sim/device to the new one.

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  • edgardluzedgardluz Posts: 1FreedomPop Newbie
    I have the same problem. My old device died. Bought a new one and need to deactivate the old one and active the new one on my account. Can anyone help me please?
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  • mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
    Old device MEID : 256691518507546630

    New Device MEID: 089583847300407110
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  • mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
    It is linked to the email, it was an unlocked phone that has the new simcard I ordered from you in it. I have been able to message and make calls with it
  • mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
    okay try 356569090636469
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  • mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
    So you can put the phone number on the new phone, (the sim card I recently purchased) but you cannot switch the plan I am prepaid for until August to the new phone? This is very confusing and frustrating that I get only one reply every business day.
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  • mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
    Alright, well transfer the number then please. I will give the other number with the plan on the s5 to my son.
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  • mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
    edited December 2018 #15
    I want to transfer the number**14-1709 to the new sim

    ICCID: **704278203233517
    Post edited by [Deleted User] on
  • mlmanjoneymlmanjoney Posts: 11FreedomPop Newbie
    Thank you
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