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I would a FreedomPop Admin to assist in a device swap between "iPhone6" and "iPhone7"

popcreampopcream Posts: 6FreedomPop Newbie
I would a FreedomPop Admin to assist in a device swap between "iPhone6" and "iPhone7"

Answers

  • CarlosGCarlosG Posts: 1,432 admin
    popcream said:

    I would a FreedomPop Admin to assist in a device swap between "iPhone6" and "iPhone7"

    Hello,

    Our team will gladly assist you with this issue. Please provide us with both device's IMEI and ICCID numbers so we can take a closer look at them.
  • popcreampopcream Posts: 6FreedomPop Newbie
    CarlosG said:

    popcream said:

    I would a FreedomPop Admin to assist in a device swap between "iPhone6" and "iPhone7"

    Hello,

    Our team will gladly assist you with this issue. Please provide us with both device's IMEI and ICCID numbers so we can take a closer look at them.

    I do not have the "iPhone6" IMEI/ICCID anymore, as it is a SIM and was lost in a trip. The "iPhone7" is also just a SIM. I have a backup unlocked GSM phone that I will be using it with once the numbers are swapped.
  • CarlosGCarlosG Posts: 1,432 admin
    popcream said:

    CarlosG said:

    popcream said:

    I would a FreedomPop Admin to assist in a device swap between "iPhone6" and "iPhone7"

    Hello,

    Our team will gladly assist you with this issue. Please provide us with both device's IMEI and ICCID numbers so we can take a closer look at them.

    I do not have the "iPhone6" IMEI/ICCID anymore, as it is a SIM and was lost in a trip. The "iPhone7" is also just a SIM. I have a backup unlocked GSM phone that I will be using it with once the numbers are swapped.
    Please confirm the two pho9ne number you want to be swapped and we'll do so right away. Once it's done, we'll remove it from this chat.
  • popcreampopcream Posts: 6FreedomPop Newbie
    CarlosG said:


    Please confirm the two pho9ne number you want to be swapped and we'll do so right away. Once it's done, we'll remove it from this chat.

    Thanks, I will provide the last 5 digits, please let me know if this is enough...
    xxx-xx7-4095 and xxx-xx8-1926

  • CarlosGCarlosG Posts: 1,432 admin
    popcream said:

    CarlosG said:


    Please confirm the two pho9ne number you want to be swapped and we'll do so right away. Once it's done, we'll remove it from this chat.

    Thanks, I will provide the last 5 digits, please let me know if this is enough...
    xxx-xx7-4095 and xxx-xx8-1926

    We have successfully swapped the phone numbers between the accounts requested. Please turn them off and back on and let us know if they work properly.
  • popcreampopcream Posts: 6FreedomPop Newbie
    CarlosG said:

    popcream said:

    CarlosG said:


    Please confirm the two pho9ne number you want to be swapped and we'll do so right away. Once it's done, we'll remove it from this chat.

    Thanks, I will provide the last 5 digits, please let me know if this is enough...
    xxx-xx7-4095 and xxx-xx8-1926

    We have successfully swapped the phone numbers between the accounts requested. Please turn them off and back on and let us know if they work properly.
    Yes, worked properly, thank you.
  • CarlosGCarlosG Posts: 1,432 admin
    popcream said:

    CarlosG said:

    popcream said:

    CarlosG said:


    Please confirm the two pho9ne number you want to be swapped and we'll do so right away. Once it's done, we'll remove it from this chat.

    Thanks, I will provide the last 5 digits, please let me know if this is enough...
    xxx-xx7-4095 and xxx-xx8-1926

    We have successfully swapped the phone numbers between the accounts requested. Please turn them off and back on and let us know if they work properly.
    Yes, worked properly, thank you.
    I'm glad to hear that. Have a great week!
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