Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap devices. Rest assured as we are working diligently to resume all operations for a better overall experience.

However, as we understand the excitement of waiting on pending situations, we still offer customers the ability to BYOD (bring your own device) in order to expedite the use of the desired device. Feel free to find out more by visiting the following link:
https://support.freedompop.com/app/answers/detail/a_id/2914/kw/byod

Thank you for your patience and understanding throughout this process.

Swap CDMA device

sweetjaansweetjaan Posts: 3FreedomPop Newbie
I need information to switch CDMA BYOD device. Could you please let me know if there is any charge to switch CDMA BYOD device, and also the steps to perform so as to switch the device.

Answers

  • sweetjaan said:

    I need information to switch CDMA BYOD device. Could you please let me know if there is any charge to switch CDMA BYOD device, and also the steps to perform so as to switch the device.

    Hi!

    Our team is glad to assist you.

    Please confirm the new CDMA device's MEID number so that we can take a closer look at it. The charge to make the swap is $ 19.99.

    Please let us know if the new CDMA device is active with another phone number.
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