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Transfer phone number from old freedompop phone to new freedompop phone

rachelGrachelG Posts: 2FreedomPop Newbie
How can I transfer my phone number to my newer freedompop phone?

Answers

  • MarcelaSMarcelaS Posts: 1,450 admin
    rachelG said:

    How can I transfer my phone number to my newer freedompop phone?

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line you would like to swap and the new devices IMEI id to take a closer look at it.
  • tlyoung88tlyoung88 Posts: 1FreedomPop Newbie
    I paid for the phone number transfer but nothing happened.
  • MarcelaSMarcelaS Posts: 1,450 admin
    tlyoung88 said:

    I paid for the phone number transfer but nothing happened.

    Hi!

    We are glad to assist you.

    Please provide the last four digits of the line in question so we can take a closer look at it.
  • Lewi11Lewi11 Posts: 7FreedomPop Newbie
    Hi, I would like to transfer my phone number from my old Freedompop Phone to my new one. The old phone number last 4 is: 7675. Please let me know how I can do that. Thank you.
  • MarcelaSMarcelaS Posts: 1,450 admin
    Lewi11 said:

    Hi, I would like to transfer my phone number from my old Freedompop Phone to my new one. The old phone number last 4 is: 7675. Please let me know how I can do that. Thank you.

    Hi!

    Please provided the complete phone numbers you would like to swap so we can complete your request.
  • Lewi11Lewi11 Posts: 7FreedomPop Newbie
    Yes, both numbers are under the account: [email protected] If we could just swap the two phone numbers on that account, that would be great. The key number we want transferred is: 908-367-7675. The freedompop account we want that transferred to is: 908-312-2522. Thank you.
  • MarcelaSMarcelaS Posts: 1,450 admin
    Lewi11 said:

    Yes, both numbers are under the account: [email protected] If we could just swap the two phone numbers on that account, that would be great. The key number we want transferred is: 908-367-7675. The freedompop account we want that transferred to is: 908-312-2522. Thank you.

    Hi!

    The number swap has been successfully completed. Please turn off your devices and back on. Let us know if they are working properly.
  • Lewi11Lewi11 Posts: 7FreedomPop Newbie
    Thank you So Much!!
  • MarcelaSMarcelaS Posts: 1,450 admin
    Lewi11 said:

    Thank you So Much!!

    Anytime!

    Have a nice week.

    if you have further questions, let us know. We'll gladly assist you.
This discussion has been closed.