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Alert: Your FreedomPopservice is inactive.

photomaiborodaphotomaiboroda FreedomPop Newbie Posts: 10
One of my accounts became inactive. I see following message on overview page.
"Alert: Your FreedomPopservice is inactive. Check your plan subscription and billing information. "

And yes
My Plans and Services
No Plans Found

But there is no way to choose the plan. On PLAN page I see:
My Plan
No Plans Found

Available Plans
No Plans Found

Answers

  • MarcelaSMarcelaS Posts: 639 admin

    One of my accounts became inactive. I see following message on overview page.
    "Alert: Your FreedomPopservice is inactive. Check your plan subscription and billing information. "

    And yes
    My Plans and Services
    No Plans Found

    But there is no way to choose the plan. On PLAN page I see:
    My Plan
    No Plans Found

    Available Plans
    No Plans Found

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line in question so we can take a closer look at it.
  • photomaiborodaphotomaiboroda FreedomPop Newbie Posts: 10
    The account is on email that is differ from what is in forum profile. Could you please send me private message and I'll answer with all details.
  • MarcelaSMarcelaS Posts: 639 admin

    The account is on email that is differ from what is in forum profile. Could you please send me private message and I'll answer with all details.

    Hi!

    We will be opening a private message regarding this matter as requested.
This discussion has been closed.