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I ported a Verizon number to my phone and my rollover balance is gone

Russell WoodRussell Wood Posts: 9FreedomPop Newbie
One of the reasons I waited to port the number was so I had some data banked. Now it appears to be gone. Will it be restored to my account or am I starting over? Thank you.

Best Answer

  • Russell WoodRussell Wood Posts: 9FreedomPop Newbie
    #2 Accepted Answer
    After going through all the menus, the information does still appear to be correct under my account, just not under the device. Probably due to the number change.


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