Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap devices. Rest assured as we are working diligently to resume all operations for a better overall experience.

However, as we understand the excitement of waiting on pending situations, we still offer customers the ability to BYOD (bring your own device) in order to expedite the use of the desired device. Feel free to find out more by visiting the following link:

Thank you for your patience and understanding throughout this process.

SIM locked when I put in my new phone

natashasmesrudnatashasmesrud Posts: 4FreedomPop Newbie
I got a new phone for Christmas and when I put my SIM card it says SIM locked contact customer support. Can you update your database so my new phone will work with my existing account


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