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What should I do if I was charged fees on my free account.

stelianvoipstelianvoip Posts: 1FreedomPop Newbie
I had 3g global sim from 2016. For the last 5 months I was charged from $4.99 to $7.98 per month without using this service anymore. I was added to a plan without any approval form my side.

How can I have the amount refunded ? It’ s about $34.72.

Thank you.

Answers

  • AlejandraGAlejandraG Posts: 5,813FreedomPop Newbie admin

    I had 3g global sim from 2016. For the last 5 months I was charged from $4.99 to $7.98 per month without using this service anymore. I was added to a plan without any approval form my side.

    How can I have the amount refunded ? It’ s about $34.72.

    Thank you.

    Hi! Please confirm the ICCID number of your sim to be able to look into this.
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