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Will I incur charges if I downgrade my plan before next billing date?

BerJartBerJart Posts: 6FreedomPop Newbie
My billing date currently is the 13th of the month. I use the premier 3 gb/mo 26.99 plan. I want to downgrade to the free one. If I downgrade today, the 30th, does that become my new cycle start/end date or will I still have access to the remainder of my monthly 3gb until the 13th when the free plan/500 mb would then begin?

Also I have $6.70 in my "reserve" or top-up credit. Is this enough for the downgrade "charge" or do I need $20 in there?

Thanks for your time.

Best Answer

  • AlejandraGAlejandraG Posts: 5,813FreedomPop Newbie admin
    #2 Accepted Answer
    BerJart said:

    My billing date currently is the 13th of the month. I use the premier 3 gb/mo 26.99 plan. I want to downgrade to the free one. If I downgrade today, the 30th, does that become my new cycle start/end date or will I still have access to the remainder of my monthly 3gb until the 13th when the free plan/500 mb would then begin?

    Also I have $6.70 in my "reserve" or top-up credit. Is this enough for the downgrade "charge" or do I need $20 in there?

    Thanks for your time.

    Hi! Downgrading the account would not reset your cycle. The data that was already paid will remain there until the new cycle unless you have rollover active, some of that data will remain there.
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