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I wish a refund of my cancelled service

I was billed today 12/30 and I went ahead and cancelled my service,At this point I wish to inquire when I expect a refund for that cancelled service?Need a answer ASAP or I will enter a dispute with my bank over it.
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Answers
Our team is glad to assist you.
Please provide the last four digits of the line in question so we can take a closer look at it.
Please provide the last four digits of the ICCID number printed on the sim card.