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MiFi 5580 won't conect to the internet

winniepoohwinniepooh Posts: 6FreedomPop Newbie
Hi, I have a problem with my MiFi 5580 lately, I can connect to the MiFi but unable connect to the internet. Whenever I connect to the MiFi, it connect to the https://my.mifi and do nothing. I appreciate if anyone can help. Thanks.

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Answers

  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • winniepoohwinniepooh Posts: 6FreedomPop Newbie
    edited January 6 #4
    Thank you for the quick response. MEID HEX is 99000329338755, MEID DEC is 256691485703376981.
    Post edited by winniepooh on
  • winniepoohwinniepooh Posts: 6FreedomPop Newbie
    Hi, my MiFi is not working lately.

    1) I connect to my Freedompop Hotspot
    2) I browse to any website - example "http://google.com"
    3) It redirects me to https://setuplte.freedompop.com/sprint/activatelte … - which has a button to click on which says "Get Account Updates Now"
    4. I click the button, and then I get an error page.

    Please help. MEID HEX is 99000329338755, MEID DEC is 256691485703376981. Thanks.
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • winniepoohwinniepooh Posts: 6FreedomPop Newbie
    I have never required to cancel my account.
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