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billed $.01 6 times in one month

James SnareyJames Snarey Posts: 2FreedomPop Newbie
I was billed $.01 six different times in December, I was content on paying the penny each month for my inactive lines, however 6 times now? That's a 100% increase. I know it's only $.06 but still, I do not see anything in the terms and conditions that you can charge me this amount multiple times a month, and I have activated my credit on my account.

Answers

  • CarlosGCarlosG Posts: 1,816 admin

    I was billed $.01 six different times in December, I was content on paying the penny each month for my inactive lines, however 6 times now? That's a 100% increase. I know it's only $.06 but still, I do not see anything in the terms and conditions that you can charge me this amount multiple times a month, and I have activated my credit on my account.

    Hello,

    Our team is more than willing to help you resolve this issue. Can you please confirm if the email address in your profile is the same as the one associated to the account where the charges were made? If so please confirm the last four digits of the phone number in this account.
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