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Phone number swap request

Yeewen WangYeewen Wang Posts: 7FreedomPop Newbie
I changed my phone number for my account, and now the phone doesn't work except on wifi. how do I fix this?

Answers

  • [Deleted User][Deleted User] Posts: 0

    I changed my phone number for my account, and now the phone doesn't work except on wifi. how do I fix this?

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line in question so we can take a closer look at it.
  • Yeewen WangYeewen Wang Posts: 7FreedomPop Newbie
    MarcelaS said:

    I changed my phone number for my account, and now the phone doesn't work except on wifi. how do I fix this?

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line in question so we can take a closer look at it.
    Sure, 5618
  • [Deleted User][Deleted User] Posts: 0

    MarcelaS said:

    I changed my phone number for my account, and now the phone doesn't work except on wifi. how do I fix this?

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the line in question so we can take a closer look at it.
    Sure, 5618
    Hi!

    We were unable to find the line ending in xxxxx5618. Please provide the email address attached to it so we can take a closer look at it.
  • 51690852995169085299 Posts: 7FreedomPop Newbie
    How do I transfer a freedompop number to a new freedompop prepaid account?
  • How do I transfer a freedompop number to a new freedompop prepaid account?

    Hello!

    We will be opening a private message regarding this matter as we need to provide and gather personal account information
This discussion has been closed.