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Cancellation and refund of 20 dollar top off credit.

beamdbeamd Posts: 4FreedomPop Newbie
I want my 20 dollar top off fee refunded. I was only downgraded 9 minutes before I cancelled account. Here is the reference number to a ticket I have already submitted 190102-001644.

Thank you

Donnie Beam

Answers

  • MarcelaSMarcelaS Posts: 1,023 admin
    beamd said:

    I want my 20 dollar top off fee refunded. I was only downgraded 9 minutes before I cancelled account. Here is the reference number to a ticket I have already submitted 190102-001644.

    Thank you

    Donnie Beam

    Hi!

    After reviewing your account, we found that you are been assisted by one of our Facebook agents.

    Which is why the best way to move forward is to close this conversation so that the other agent can continue helping with your issue.
This discussion has been closed.