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Just activated a SIM on Iphone X, but cannot make or receive calls

Vane08Vane08 Unconfirmed, FreedomPop Newbie Posts: 2
I just activated an iPhone X on freedompop. Everything completed, but my phone says "No Service". Any suggestion?

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  • AlejandraGAlejandraG FreedomPop Newbie Posts: 4,816 admin
    Vane08 said:

    I just activated an iPhone X on freedompop. Everything completed, but my phone says "No Service". Any suggestion?

    Please follow these steps to ensure your iOS device is configured correctly:

    Set APN:
    Using ONLY the Safari browser, visit https://www.freedompop.com/iosapn on your phone.
    Select U.S. as your country.
    Select LTE SIM as your product.
    Allow the certificate file to be downloaded. You may get a cellular Settings warning. Go ahead and tap on Install in the top right corner.
    Tap Done once the Install is complete.

    Next you need to download or update the FreedomPop application. This app is required for calling and texting. For the direct download go to:
    https://itunes.apple.com/us/app/freedompop-calling-texting/id835399970?mt=8

    Then -Enable Roaming
    - Settings >> Cellular >> Data Roaming
    - Enable 'Data Roaming'

    -Sync Account Data
    Close the app and open again. Login with the phone number ending in 4238 if prompted a login screen.
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