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Alert: You have used all of your data for this period. Click here to upgrade plan or click here to e

cpsimcpsim Posts: 2FreedomPop Newbie
Alert: You have used all of your data for this period. Click here to upgrade plan or click here to enable auto top-up or wait until next billing cycle.

The next billing cycle has started on my sim - phone number ***-***-3556 and data has not been reactivated. Can you please re-enable my data.

Thank you for your help in this matter.
James

Answers

  • AlejandraGAlejandraG Posts: 5,813FreedomPop Newbie admin
    cpsim said:

    Alert: You have used all of your data for this period. Click here to upgrade plan or click here to enable auto top-up or wait until next billing cycle.

    The next billing cycle has started on my sim - phone number ***-***-3556 and data has not been reactivated. Can you please re-enable my data.

    Thank you for your help in this matter.
    James

    We have manually reactivated the account, it seems it remained suspended due to a small overage on the last cycle. Please Go to Menu on the FP messaging app and scroll down until you find the option that reads "Sync Account".
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