**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
I was charged $4.99 on last statement for a Global Plus 300 plan that I never signed-up for. The only thing that should be on the account is BASIC LTE 200. I have this as an emergency phone and do not use for Global calling. I tried to remove service on your website but was not able to. Please help and fix!