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how do i move phone number and phone plan to new phone

carol alongocarol alongo Posts: 6FreedomPop Newbie
Bought freedompop alcatel one touch phone on amazon how do i move my current galaxy core prime phone number and phone plan to it

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  • Bought freedompop alcatel one touch phone on amazon how do i move my current galaxy core prime phone number and phone plan to it

    Bought freedompop alcatel one touch phone on amazon how do i move my current galaxy core prime phone number and phone plan to it

    Hi!

    We are glad to assist you.

    We can go ahead and swap the phone numbers, not the plan that you currently have. We recommend you to swap devices.

    Please provide the phone numbers you would like to swap so we can complete your request.
  • ehsanehsan Posts: 1FreedomPop Newbie
    Hi
    I requested my old number to be transferred to my freedompop service from AT&T (2/23)
    But it has not been transferred yet
    Can you please help
  • CarlosGCarlosG Posts: 1,987 admin
    ehsan said:

    Hi
    I requested my old number to be transferred to my freedompop service from AT&T (2/23)
    But it has not been transferred yet
    Can you please help

    Please provide us with both devices' MEID (MAC or DEC) numbers so we can take a closer look at it.
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