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Text messages not working at all

gbvnjc933g3ugbvnjc933g3u Posts: 5FreedomPop Newbie
Hi,

I opened a support ticket a few months back about this issue, but it was closed for some unknown reason - so I'm posting here instead.

I have a FreedomPop SIM card I bought from a retail store. I use it in my (unlocked Verizon) iPhone 4S using the FreedomPop app.
I'm able to make and receive calls just fine, but SMS is not working at all.
I'm talking about SMS using the FreedomPop app, and not the iOS default messaging app and/or iMessage.
I bought this SIM card mainly to use SMS, but I haven't been able to send or receive SMS at all since I bought the SIM card.
I've tried sending messages to/from both virtual numbers (like Google Voice) and regular cell numbers - but no luck.

Please help. This is a very serious usability issue that may be affecting other customers too.

Thanks,
John

Comments

  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • gbvnjc933g3ugbvnjc933g3u Posts: 5FreedomPop Newbie
    Thanks for your response. For some reason I didn't get an email alert about the response.

    The ICCID is 89011704278203011814.
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • gbvnjc933g3ugbvnjc933g3u Posts: 5FreedomPop Newbie
    Hi Alejandra,

    I've done all this before - I just did it all again, but I'm still unable to send/receive SMS using the FreedomPop app at all. Could it be something on your end?
  • [Deleted User][Deleted User] Posts: 0 admin
    edited February 4 #6
    The user and all related content has been deleted.
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