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Desperate to cancel

helppleasehelpplease Posts: 2FreedomPop Newbie
Hello, I need to cancel my service. I’ve been charged for the past 18 months and I can’t log in to cancel. The last four digits of my account are 9033. I haven’t been able to reach a human. I’ve sent through emails all without a response.

Answers

  • MarcelaSMarcelaS Posts: 1,050 admin

    Hello, I need to cancel my service. I’ve been charged for the past 18 months and I can’t log in to cancel. The last four digits of my account are 9033. I haven’t been able to reach a human. I’ve sent through emails all without a response.

    Hi!

    As the account holder, you will need to process this cancellation on your end. You can do so online through your account or you can simply do so by calling 1(800) 663-1791. Provided below is an article that can also assist with your request.

    https://support.freedompop.com/app/answers/detail/a_id/2634/kw/cancel
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