**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
Why is it so difficult to cancel an account?
I went to the website and tried to do it online multiple times/days and it keeps telling me cancellation unsuccessful. So I tried calling as some have suggested and when I do that it tells me I have multiple accounts with that phone number (BUT I DONT) and hangs up every time without even giving me options to sort it out. I just want to cancel a service I don't even use, why does it have to be so damn difficult.