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My Freedompop order arrived incomplete

Paisley O'FarrellPaisley O'Farrell Posts: 7FreedomPop Newbie
I ordered a Freedompop LTE sim kit and the second sim offered at checkout. When delivered, the package contained only one sim.
The sim I did receive is now active in a device.
What can I do to have a replacement sim sent for the one that never arrived?

Best Answers

Answers

  • Paisley O'FarrellPaisley O'Farrell Posts: 7FreedomPop Newbie
    The second sim did arrive - it was sent as a separate package and FedEx didn't send any delivery notification so I didn't know it was on the way.

    Thank you!
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