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Can't activate SIM card

nicolaus92nicolaus92 Posts: 2FreedomPop Newbie
Hey there, I am trying to activate my Freedompop LTE SIM card I got from BestBuy, but the Freedompop.com/activate webpage keeps getting me a gateway time-out message. I tried to activate it over the phone, but the automated system keeps saying my SIM's ICCID cannot be found in FP's system.
The ICCID of the SIM card is 89011704278178294411.

Thanks for your help!

Answers

  • CarlosGCarlosG Posts: 2,141 admin

    Hey there, I am trying to activate my Freedompop LTE SIM card I got from BestBuy, but the Freedompop.com/activate webpage keeps getting me a gateway time-out message. I tried to activate it over the phone, but the automated system keeps saying my SIM's ICCID cannot be found in FP's system.
    The ICCID of the SIM card is 89011704278178294411.

    Thanks for your help!

    Hello,

    We will gladly help you with this issue. However, after reviewing your account, we noticed that it si Active and is working properly. Are you still having issues with using your device?
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