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Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here t

Neeraj ChaudharyNeeraj Chaudhary Posts: 3FreedomPop Newbie
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.

I have synced my account. All my usages are under limit, checked from app as well online. But still showing this error.
Whats going wrong here?

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • NewtonLlorenteNewtonLlorente Posts: 1FreedomPop Newbie
    Hello,

    I am having the same problem.

    I just changed my billing details on my LG Tribute LS660 (with ICCID 89011201000315173607) and now I can't use it because I'm getting this error message: "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service."

    Can you please look into my account and see what the problem is? Thanks!

    Best,
    Newton Llorente
  • Otis4Otis4 Posts: 1FreedomPop Newbie
    I am having this same issue after a year of service. What did you find out? Mine is a free account and I can not even put in a support ticket even though it says to.
  • CarlosGCarlosG Posts: 1,816 admin

    Hello,

    I am having the same problem.

    I just changed my billing details on my LG Tribute LS660 (with ICCID 89011201000315173607) and now I can't use it because I'm getting this error message: "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service."

    Can you please look into my account and see what the problem is? Thanks!

    Best,
    Newton Llorente

    Hi,

    Can you please confirm if the device this SIM card is associated with is an LG Tribute 2? If so, what error message are you seeing on the device?
  • CarlosGCarlosG Posts: 1,816 admin
    Otis4 said:

    I am having this same issue after a year of service. What did you find out? Mine is a free account and I can not even put in a support ticket even though it says to.

    Hi,

    Please confirm the last four digits of this device's phone number so we can take a closer look at it.
  • CarlosGCarlosG Posts: 1,816 admin

    Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service.

    I have synced my account. All my usages are under limit, checked from app as well online. But still showing this error.
    Whats going wrong here?

    Hi! Can you please confirm the line in question belong to the number ending in 9704 registered under the email address that you use for this forum?
    Yes thats correct, my number ending in 9704
    Hi,

    Your account was reset yesterday. Can you please confirm if you are able to use the devices and services in it?
This discussion has been closed.