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Can get texts but can't make or receive calls and customer support doesn't connect
I can send texts to this phone, but I can't make calls from it, I get an error message that due to an unforseen issue it is not activated, contact customer support, but when I click on that and try to connect with customer support it just blows up. over and over and over again. So, I have a sim that kinda works??? to the extent that texts are received, but when I try to call someone, I get this not activated message. when someone tries to call me, they get sent straight to voicemail. I get a text notification of this voicemail, but my phone never rings or allows me to answer. If customer support won't fix this, what do I do? they tell me to contact customer support due to this "unforseen issue" but they won't let me submit a ticket.