Account cancellation

avosu677avosu677 Posts: 14FreedomPop Newbie
Why was my account cancelled. I did not request cancellation.

Comments

  • avosu677 said:

    Why was my account cancelled. I did not request cancellation.

    Hi!

    Our team is glad to assist you.

    We are sorry to know you are experiencing issues with your Freedom pop account.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
  • avosu677avosu677 Posts: 14FreedomPop Newbie
    1717
  • avosu677avosu677 Posts: 14FreedomPop Newbie
    Can I please know what happened?
  • avosu677 said:

    1717

    avosu677 said:

    Can I please know what happened?

    Hi!

    I have found that your FreedomPop account has been canceled due to a dispute claim that you have filed with your financial institution. Filing a dispute claim is a violation of the Terms of Service agreement.

    Due to this dispute, I will not be able to make any changes to your account or re-activate it.

    https://support.freedompop.com/app/answers/detail/a_id/3250/kw/dispute
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