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Password reset not working

prteleprtele Posts: 2FreedomPop Newbie
Every time I try the password reset, nothing shows up in my email.

Can someone from FP please reset my account password?

I can't make changes to the account to submit a support request.

Comments

  • CarlosGCarlosG Posts: 936 admin
    prtele said:

    Every time I try the password reset, nothing shows up in my email.

    Can someone from FP please reset my account password?

    I can't make changes to the account to submit a support request.

    Hello,

    Hello,

    Our team is more than willing to help you resolve this issue. Can you please confirm if the email address in your profile is the same as the one associated to the account where you're having this issue? If so, please confirm the password you'd like us to set on your account. Once it's done, we'll place an x on the personal information so that it can't be viewed by others.
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