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Trying to buy a new phone that will work with FreedomPop (for sure)

lornarunnerlornarunner Posts: 5FreedomPop Newbie
I bought a refurbished Moto E (2nd gen) phone from FreedomPop two years ago and it has worked fine. Now, it is not holding a charge and I would like to buy a new phone. I am thinking about the Moto E5 because it has twice the storage as my old phone. The selection of phones on the FreedomPop web site is very limited. However, phones sold through Best Buy, Amazon, or other vendors often are labelled "unlocked", but in reality they will not work with FreedomPop. Many customers have been burned this way. How/where can I buy a new phone outside of FreedomPop that will work with my existing FreedomPop account, for sure? Thank you.

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  • I bought a refurbished Moto E (2nd gen) phone from FreedomPop two years ago and it has worked fine. Now, it is not holding a charge and I would like to buy a new phone. I am thinking about the Moto E5 because it has twice the storage as my old phone. The selection of phones on the FreedomPop web site is very limited. However, phones sold through Best Buy, Amazon, or other vendors often are labelled "unlocked", but in reality they will not work with FreedomPop. Many customers have been burned this way. How/where can I buy a new phone outside of FreedomPop that will work with my existing FreedomPop account, for sure? Thank you.

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
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