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LTE sim quit working

jbajba Posts: 2FreedomPop Newbie
My LTE sim no longer works. I have done the following:
1. Checked my login page and confirmed my account is active.
2. Made sure my apn settings are correct.
3. Rebooted my phone several times.
4. Made sure I have plenty of data (100% available)

What can be done to activate or replace my LTE sim so it works?

Comments

  • AlejandraGAlejandraG Posts: 5,122FreedomPop Newbie admin
    jba said:

    My LTE sim no longer works. I have done the following:
    1. Checked my login page and confirmed my account is active.
    2. Made sure my apn settings are correct.
    3. Rebooted my phone several times.
    4. Made sure I have plenty of data (100% available)

    What can be done to activate or replace my LTE sim so it works?

    Let us see how we can help. CAn you please confirm the ICCID number for the sim in question?
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