**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

No data usage???

alle677alle677 Posts: 11FreedomPop Newbie
Hi,

My data usage is not showing up in my account. I have used 20-30 MB over the last few days and my account still says I have 200/200 available. How can I get an accurate reading?

So far, I've tried resetting and restarting the device. I've also tried waiting a few days for the usage data to show up.

Thanks!

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • alle677alle677 Posts: 11FreedomPop Newbie
    Hi!

    Yes, this is for an LTE sim (talk, text, and data). It is under the email address that I use for the forum.

    Thanks for the help!
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • alle677alle677 Posts: 11FreedomPop Newbie
    A little bit of both.
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • alle677alle677 Posts: 11FreedomPop Newbie
    Yes! I actually just did a speed test and that downloaded and uploaded over 15 MB (no need to credit my account - I was curious what the speed would be anyway).

    I still haven't seen any change on my account (still says I have 200MB).
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • alle677alle677 Posts: 11FreedomPop Newbie
    Yes, I have ensured that WiFi is not connected. I turned WiFi off when doing my tests.
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • alle677alle677 Posts: 11FreedomPop Newbie
    Awesome! Thank you for the help.
Sign In or Register to comment.