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Account suspension ?

tomn2094tomn2094 Posts: 2FreedomPop Newbie
I got the message today: "Alert: Account suspended due to billing issue. Click here to update
your credit card or change payment method".

After updating my credit card, the message is still there and my account is still suspended even though my credit is already charged ?

My phone number ends in 8400

Answers

  • AlejandraGAlejandraG Posts: 5,198FreedomPop Newbie admin
    tomn2094 said:

    I got the message today: "Alert: Account suspended due to billing issue. Click here to update
    your credit card or change payment method".

    After updating my credit card, the message is still there and my account is still suspended even though my credit is already charged ?

    My phone number ends in 8400

    Hi! Our records show the line under the email address you use for this forum was resumed yesterday later in the day. Please power cycle the device to reinstate services.
This discussion has been closed.