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netgear zing hotspot cannot be turned on

ficollficoll Posts: 2FreedomPop Newbie
my device is netgear zing hotspot which was bought from freedompop, it cannot be turned on. it is not the battery issue. how can I get it fixed? thanks

Answers

  • MarcelaSMarcelaS Posts: 1,025 admin
    ficoll said:

    my device is netgear zing hotspot which was bought from freedompop, it cannot be turned on. it is not the battery issue. how can I get it fixed? thanks

    Hi!

    Our team is glad to assist you.

    Please confirm the device's MEID/ICCID numbers associated with your account so that we can take a closer look at it.
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