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NO SERVICE MOBILE HOTSPOT

BocasfishBocasfish Posts: 2FreedomPop Newbie
Hello.

I’m having issues with my Hotspot. It’s been very inconsistent for about a day now with connecting and disconnecting from internet. I turned it on today only to see a round circle with a line through it ⌀ and searching where the AT&T 4g LTE typically is. In the top left corner of screen. Now I’m signing onto my account and seen there’s unknown technical issues, and to contact you guys. Which I then clicked the link typed everything in just to be met with the I don’t have vip service so I couldnt send the problem. I just don’t understand why the link sent me there then. A little frustrated to say the least.

Help please.

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
    Bocasfish said:

    Hello.

    I’m having issues with my Hotspot. It’s been very inconsistent for about a day now with connecting and disconnecting from internet. I turned it on today only to see a round circle with a line through it ⌀ and searching where the AT&T 4g LTE typically is. In the top left corner of screen. Now I’m signing onto my account and seen there’s unknown technical issues, and to contact you guys. Which I then clicked the link typed everything in just to be met with the I don’t have vip service so I couldnt send the problem. I just don’t understand why the link sent me there then. A little frustrated to say the least.

    Help please.

    Hi!

    After checking your account, we found this case is being resolved by one of our email representatives.

    They advised us to close this conversation to avoid confusion.

    In case you have any other concern, do not hesitate to contact us.
This discussion has been closed.