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Change phone numbers on devices

theparkwaytheparkway Posts: 4FreedomPop Newbie
I recently purchased a SIM card, and I would like to transfer the phone number that was on my Moto E2 phone onto this new SIM card. I would like the xxx-xxx-5454 number moved to the SIM card (which currently has the phone number of xxx-xxx-1414)

Thank you.

Tyler

Answers

  • AlejandraGAlejandraG Posts: 5,122FreedomPop Newbie admin

    I recently purchased a SIM card, and I would like to transfer the phone number that was on my Moto E2 phone onto this new SIM card. I would like the xxx-xxx-5454 number moved to the SIM card (which currently has the phone number of xxx-xxx-1414)

    Thank you.

    Tyler

    Hello Tyler! Can you please confirm the ICCID number of the sim you need to transfer the number to?
  • theparkwaytheparkway Posts: 4FreedomPop Newbie
    The ICCID number of the SIM I purchased is 89011704278235990159
  • AlejandraGAlejandraG Posts: 5,122FreedomPop Newbie admin
    edited February 5 #4

    The ICCID number of the SIM I purchased is 89011704278235990159

    The number ending in 5454 has been transferred to the new sim.
    If you are not planning to use the Moto # account anymore, please remember to cancel it out to prevent any charges on it.
    Check out this article in case you need the steps to cancel it out:
    https://support.freedompop.com/app/answers/detail/a_id/2634/kw/cancel

    Even though they share the same email account, closing one will not affect the other
This discussion has been closed.