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Switch from Moto E to iphone (A1549)

EsidEsid Posts: 2FreedomPop Newbie
Hi, my FP Moto E (Sprint) is broken and wanted to switch to an iphone (unlocked A1549) that I got in Christmas. I called Sprint and they said I have to contact my provider to get a new SIM card for my iphone. Is it possible? Please help.

Answers

  • AlejandraGAlejandraG Posts: 5,166FreedomPop Newbie admin
    Esid said:

    Hi, my FP Moto E (Sprint) is broken and wanted to switch to an iphone (unlocked A1549) that I got in Christmas. I called Sprint and they said I have to contact my provider to get a new SIM card for my iphone. Is it possible? Please help.

    Hi!
    Unless Sprint agrees to add it to their CDMA database, as your Moto E's technology, we will be able to swap them. Otherwise, because they are different technologies, we will be unable to swap them.
    You would need to purchase another of our products, the LTE sim card, to use with the new device to transfer your existing phone number, for you to use the sim with the unlocked iPhone. We will only be able to transfer the phone number, without any plan or service the Moto E line was subscribed under.
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