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Phone won't work! inactive due to "technical" contact customer support.

ipodhapme_ipodhapme_ Posts: 6FreedomPop Newbie
the following message is on my account. my phone wont work.
"Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. "

samsung s3

Answers

  • MarcelaSMarcelaS Posts: 1,119 admin

    the following message is on my account. my phone wont work.
    "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. "

    samsung s3

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
  • ipodhapme_ipodhapme_ Posts: 6FreedomPop Newbie
    0020
  • MarcelaSMarcelaS Posts: 1,119 admin

    0020

    Hi!

    We have refreshed and reactivate service.

    Please sync your account.

    https://support.freedompop.com/app/answers/detail/a_id/3240/kw/sync account

    Let us know if it is working properly.
  • ipodhapme_ipodhapme_ Posts: 6FreedomPop Newbie
    thank you so much! freedompop rocks!! your service has saved me so much money!!! phone is working again!
  • MarcelaSMarcelaS Posts: 1,119 admin

    thank you so much! freedompop rocks!! your service has saved me so much money!!! phone is working again!

    Awesome!

    Please don't hesitate to contact us back in case you need help with anything else! Take care!
This discussion has been closed.